Making Knowledge Actionable

We enable your novices to perform like experts

10,000 people per day reach retirement age…when they retire, does what they know and what they do walk out the door? 
KNOWLEDGE is like a machine or engine in our heads that enables us to perform skillfully, make decisions, and solve problems. And organizations have two types of knowledge as assets – explicit and tacit knowledge.
EXPLICIT knowledge is all the information contained in manuals, databases, the Internet – the knowledge captured in those documents and programs.
TACIT knowledge is the expertise that exists in the skills and experience of experts – what they can’t relay well without special methods to express and impart that knowledge to others.
“If capital is what produces a stream of income, then it follows that knowledge is a form of the new capital.… A strong argument can be made that information capital can be more critical to the future of the American economy than money capital.”
Walter Wriston, former CEO of Citicorp

The Smart WikisTM, a product developed by our partners at Tacit Connexions, is a content and adaptive process management platform that surrounds users with seamless and non-obtrusive forms of task, content, process, and information assistance. It provides:

  • Dynamic representation of content based on user’s role, identity, and activity
  • Semantic search and information presentation:
    • At its simplest, a demonstrator is usually a stand-alone system with an internal repository of document and data sources (document and data repositories and representative data) that will be included in the final enterprise system build out
    • The enterprise build out includes additional capability with connection to external data sources and increased range to encompass document and data repositories and enterprise applications (e.g., financial, engineering, or human resource enterprise applications)
  • It has the ability to “learn” from use; shows greater range and accuracy of content presented to uses as it expands and has more user interaction
  • It is configured to print selected content and pages chosen by the user 

Smart WikisTM components include:

  • A traditional interactive Wiki Semantic search
  • Content management
  • Social networking
  • Knowledge base system
  • Adaptive Process model
  • Enterprise model
  • High-performance reasoning engine

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