Making Knowledge Actionable

We enable your novices to perform like experts

10,000 people per day reach retirement age…when they retire, does what they know and what they do walk out the door? 
KNOWLEDGE is like a machine or engine in our heads that enables us to perform skillfully, make decisions, and solve problems. And organizations have two types of knowledge as assets – explicit and tacit knowledge.
EXPLICIT knowledge is all the information contained in manuals, databases, the Internet – the knowledge captured in those documents and programs.
TACIT knowledge is the expertise that exists in the skills and experience of experts – what they can’t relay well without special methods to express and impart that knowledge to others.
“If capital is what produces a stream of income, then it follows that knowledge is a form of the new capital.… A strong argument can be made that information capital can be more critical to the future of the American economy than money capital.”
Walter Wriston, former CEO of Citicorp

Some of the services we provide, along with those listed to the left in our submenu are:

  • Capture your experts tacit knowledge economically and make it immediately available to those in your organization you designate to access it
  • Enable ease of use and implantation across your organization
  • Allow external content (web, documents, content repositories, manuals, etc) 
  • Focus on your high value assets 
  • Knowledge Capture 
    • Tacit knowledge preservation of retiring exit staff - Don't let your expertise walk out the door 
    • Skills transfer of expert staff- helping novices perform like experts 
    • New hire knowledge acquisition - Bringing new hires to competent performance quickly 
  • Knowledge Audit 
    • Identification of Knowledge "pockets" within organizations 
    • Enhanced due diligence during mergers and acquisitions 
    • Catalog retention of intellectual property 
  • Rapid Job Task Analysis 
  • Decision Support 
  • Risk Mitigation 
  • Smart Project Management 
  • Knowledge Capture to enhance Knowledge Management Programs

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